To cancel a reservation on Yoma Car Share, follow these steps:
- Go to the Upcoming Reservation section, find and select the reservation you want to cancel.
- Look for the "Cancel Reservation" option and click it.
- Choose the cancellation payment method.
- If the cancellation payment was not successful, there will be a cancellation invoice inside the customer Profile -> Payment -> Other invoices.
- The customer will not be able to another reservation unless the cancellation payment is settled.
- If the customer made a pre-payment for the reservation, the pre-paid amount will be refunded depending on the conditions.
For any issues or questions, contact our Yoma Car Share Call Center (09YOMAFLEET or +959 9662 353 38) for 24/7 support.
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