Yoma Car Share
What is Yoma Car Share?
Yoma Car Share is a self-drive hourly to monthly on demand car rental that is keyless, cashless and fully system-automated.
Where can I install Yoma Car Share Application?
You can install Yoma Car Share Application via Google Play Store, iOS App Store and Huawei App Gallery.
What is the minimum mobile device OS version to use Yoma Car Share Application?
The minimum mobile device OS version for Android is 7.0, and iOS is 15.1.
Where can I install Yoma Car Share Driver Application?
You can install Yoma Car Share Driver Application via Google Play Store, iOS App Store and Huawei App Gallery.
What is the minimum mobile device OS version to use Yoma Car Share Driver Application?
The minimum mobile device OS version for Android is 7.0, and iOS is 15.1.
Why should I rent a car from Yoma Car Share?
We offer flexible car rental period and we are available nationwide in Myanmar. We strive to offer best car rental experience that is not only hassle-free but also easy to our members.
Do you provide a driver?
We are self-drive car rental and we do not provide driver service.
Is fuel included?
Yes, fuel is included in KM Charges and you don't have to pay extra.
Rental Hubs
What is a Yoma Car Share Rental Hub?
A Yoma Car Share rental hub is a location where you can pick up or drop off your rented car with us.
How many rental hubs are there?
Currently, there are over 23 Yoma Car Share rental hubs. For more information about rental hub locations, click here.
Where are the rental hubs located?
Our rental hubs are located in commercial cities and major airports in Myanmar. Check our rental hub directory here for exact locations of our rental hubs.
Can I change rental hub for pick-up?
Yes, you can update your reservation details in your upcoming reservation.
Can I change rental hub for return?
Yes, you can update your reservation details in your upcoming reservation. However, it is not possible to change your return rental hub once your reservation has started.
One-Way Rental
What is One-Way Rental (OWR)?
One-Way Rental (OWR) is when your return rental hub location is different from your pick-up rental hub location.
Is OWR free?
OWR is not free. Please check the OWR rates when you search for vehicles in Find a Car.
How much is OWR?
OWR rate depends on the distance between the two rental hub locations that you choose. You can check the rates during the reservation process.
Rental Vehicles
What vehicles are available for rent?
Our fleet offers a variety of vehicles such as SUVs, MPVs, Vans, Sedan, Compacts, 10 Seaters and 14 Seaters. You can check available vehicles in our meet our fleet section.
What type of car can I reserve?
You can reserve any car you want that is available and suits your reservation time and location.
How much is it to rent a vehicle?
You can check the rental charges during the reservation process from Find a Car page.
Becoming a member
How can I register?
You can register Yoma Car Share membership by following the steps in the registration process via mobile app.
What is the individual account?
Yoma Car Share individual membership account is a personal account registered by yourself and is eligible to be used alone.
What is the corporate account?
Yoma Car Share corporate account is registered under a company name, and there are member(s) under a corporate account. There is no limitation on how many users can be registered under one corporate account.
What do I need to become an individual Yoma Car Share member?
Please follow the registration steps to join Yoma Car Share membership via mobile app. Beside the registration form, you will need
- an email address
- a phone number
- an address
- a valid driver license
- NRC/Passport
- proof of address and ID selfie
- Payment Card on Yoma Car Share profile (a saved payment method on Yoma Car Share such as Visa/Master Debit/Credit Card in which the Card expiry date must be less than 4 years from the application date)
- Ward Recommendation (if the Card expiry date is more than 4 years, we require a Ward Recommendation that is issued that within 7 days from the application date specifically to rent a car from Yoma Fleet Limited (or) a recommendation letter from a Yoma Group employee. We DO NOT require a saved payment method or Ward Recommendation letter if the user is recommended by a Yoma Group employee. A Yoma Group employee means someone who is a permanent employee at Yoma Group with the Yoma Group work email address. Proof of address can be your electricity bill, phone or internet bill, rental contract among others. ID-selfie is taking a selfie of yourself while holding your NRC/Passport. It is essential that your NRC/Passport is legible in the picture. We reserve the right to request any further information that we may need in approving your membership account. For more information, reach us at our hotline (09YOMAFLEET or 09966235338). Once you have filled the necessary information, your account will be approved and you can start booking on our website or mobile app.
How can I register for Yoma Car Share Corporate Account?
Please fill this inquiry form or send an email to aung@yomafleet.com to register a Yoma Car Share Corporate Account.
Can I share my account?
No, your membership is exclusive to you and you cannot share your Yoma Car Share account with others. You are responsible for your account, payments and insurance and you agree to our Terms and Conditions when you make a reservation. If you want someone else to drive the car for you, check the information about extra driver here.
Can I drive with my ASEAN driver license?
Yes, ASEAN driver licenses are valid to drive in Myanmar, but only Myanmar Driving License holders are covered by Yoma Car Share's insurance policy.
Can I drive with my International Driving Permit?
Yes but please check with us for valid countries that are allowed to drive in Myanmar with an International Driving Permit. But only Myanmar Driving License holders are covered by Yoma Car Share's insurance policy.
Can I drive with an expired driver license?
No, we do not allow users with expired driver licenses to drive our cars. If your driver license is expired and drive our cars, you are fully responsible for traffic rules and regulations. Your insurance coverage will also be voided automatically.
What is ID?
An ID or identification is your National Registration Identification (NRC) or National Registration Identification Card (NRIC).
What is proof of address?
Proof of address is the actual address that you reside. Proof of address can be your electricity bill, phone or internet bill, rental contract among others. If you do not wish to provide proof of address, you can submit an ID-selfie. For more information, reach us at our hotline (09YOMAFLEET or 09966235338).
What is ID-Selfie?
ID-Selfie is taking a selfie picture of yourself while holding the ID (NRC or Passport) near your face. If you don't have a Proof of Address, you can give ID-Selfie as an alternative.
How do I update my account information?
You can update your account information in Account. Some information may not be able to update by yourself. In that case, please reach us at our hotline (09YOMAFLEET or 09966235338).
How do I close my Yoma Car Share account?
Please call our hotline (09YOMAFLEET or 09966235338) or send an email to aung@yomafleet.com to close your Yoma Car Share account.
Reservation
When can I reserve and use Yoma Car Share?
You can reserve and use Yoma Car Share anytime anywhere as long as your membership is approved and active.
Can I make a reservation on both website and mobile app?
Yes, you can make a reservation on both Yoma Car Share website and mobile app but we recommend to use our mobile app as it gives a better and more convenient rental experience to you. The Yoma Car Share App is available now on Google Play Store, iOS App Store and Huawei App Gallery.
Do I have to download Yoma Car Share mobile app?
It's not mandatory but we strongly encourage that you do so that you can have the best rental experience with us.
What type of car can I reserve?
Please check our available fleet list here .
How long can I make a reservation for?
On Yoma Car Share, the minimum rental period is 60 minutes and the maximum rental period is 30 day. After 30 day, you can make a new reservation to continue renting.
What is the reservation cancellation policy?
We charge a cancellation fee of MMK 10,000 per reservation. You can pay the cancellation fee with your Debit/Credit Card, MPU, WavePay, KBZPay or with your Yoma Car Share membership Points/Coupons. We recommend that you update your reservation instead of cancelling if you change your plan.
Can I update my reservation?
You can update your upcoming reservations before 45 minutes before the pick-up time.
What is Extra Driver?
An extra driver is someone who accompanies you during your trip and someone whom you have allowed to drive your rentaled Yoma Car Share car and covered by our insurance policy. You can add an extra driver during your reservation process. You can also save the information about your extra driver in your account.
How can my extra driver access the car?
Extra driver can access the car by downloading the Yoma Car Share Driver mobile app which is available on the Google Play Store, iOS App Store and Huawei App Gallery.
What is Promo Code?
A promo code is a code that gives a percentage or amount discount to the base rate of your rental.
What are Points?
Points are your Yoma Car Share membership points that you earn from your previous reservations or giving reviews. A point is valid for 9-month and can be used in your upcoming reservations to reduce your rental charges. Learn more about points in your Yoma Car Share membership account.
What are Coupons?
Coupons are one of your Yoma Car Share membership privileges. There are many different kinds of coupons that you can use in your upcoming reservation to reduce your rental charges. Learn more about coupons in your Yoma Car Share membership Account.
What is the estimated rental cost?
The estimated rental cost is the rental charges calculated based on the date and time you chose during reservation process. Your actual invoice will be varied depending on the time you return the car to the rental hub you have chosen.
What is KM Charge?
KM Charge is the fuel and tire charges that you pay for at the number of kilometer you have driven during your rental period. 1 KM Charge varies depending on the vehicle you rent. You can check the rate of KM Charge for the vehicle you have chosen during your reservation process.
How do you calculate KM Charges?
We calculate the KM Charges by the distance in kilometer that you drive from the start of your reservation to the end of your trip.
Where can I check my completed reservations?
You can check your completed reservations under your Yoma Car Share membership account.
Where can I check my cancelled reservations?
You can check your cancelled reservations under your Yoma Car Share membership account.
Where can I check my current reservation?
You can check your current reservations under your Yoma Car Share membership account.
Where can I check my upcoming reservations?
You can check your upcoming reservations under your Yoma Car Share membership account.
Pick-up and returns
Where are the vehicles located?
Our vehicles are located at our rental hubs. You can check the list of our rental hubs here.
How do I know which vehicle is to pick up for my reservation?
The vehicle's license registration number is sent to you with your reservation confirmation email.
How do I view my recent trips?
You can view your recent trips in your Yoma Car Share membership account.
How do I start my reservation?
You can start your reservation by opening the Yoma Car Share app from your smartphone and unlock the car with the Internet/Wi-Fi function. Next time you lock/unlock the car, you just need a Bluetooth connection from your phone.
What is Check Car?
Check Car is a feature in your Current Reservation in which you can report any damage you find on the car before the start of your reservation. You can take images and let us know of the existing damages via this Check Car feature. Check Car feature is disabled after 60 minutes from your reservation time.
What happens if I need to return the vehicle early?
You can return the car to the rental hub you have chosen during your reservation period and click End Trip. The actual invoice is billed with the time you return - not the time you have chosen to return during your reservation process.
What happens if I need to return the vehicle late?
You can extend your trip in Current Reservation. Please note that the maximum period you can extend is 7days from the date and time you have chosen to return the vehicle. If you do not extend, there will be overdue late fee of MMK 10,000 every 30 minutes.
What should I do if I want to extend my booking?
Go to your Current Reservation and extend your return time. Please note that the maximum period you can extend is 7days from the date and time you have chosen to return the vehicle. Regardless of the extension success on the website/mobile app, we reserve the right to reject your extension and/or offer you with a different vehicle. In case of another vehicle is offered for the extension period, the base rates and KM Charges will be adjusted to that vehicle.
How do I return the vehicle?
Go to the rental hub you have chosen, check the car for any damages, check your belonging in the car and click 'End Trip' from your Current Reservation.
Fuel
Who is responsible for filling the fuel?
If you need to refill fuel during your rental period, you can refill at Denko, Max Energy, PT Power, BOC and 360 Petro fuel stations at no charge by using the fuel book and card provided in the glove box of your rented vehicle. If you refill at other fuel stations, you can claim for the amount you paid in Fuel Claim. (The password for Denko fuel card is the last 4-digit of your rented vehicle's registration number.)
Can I claim the fuel receipt?
Yes, you can claim the fuel receipts if you refill at fuel stations that are not partnered with us. Our partner fuel suppliers are Denko, Max Energy, PT Power, BOC and 360 Petro.
Reviews
What are reviews?
Reviews are feedback that you give us about your rental experience. We recommend honest reviews so that we can continuously improve ourselves in providing you with best customer services. You can also earn membership points by giving reviews.
How can I make reviews?
You can make a review at the end of your reservation after clicking End Trip or you can go to the Review in your Yoma Car Share membership account. You can also earn membership points by giving reviews.
What do I get by making reviews?
You can earn membership points by making reviews. To learn more about membership points, go to Membership in your Yoma Car Share account.
Rental Policies
Can I take the phone charger from the car?
MMK 15,000 will be charged to your reservation if the phone charger is missing after the car has been returned.
Can I smoke in the car?
No, smoking is not allowed in Yoma Car Share vehicles. If we have found that you have smoked in our rented vehicle, a fine of MMK 100,000 will be charged to your account.
Can my pet ride with me?
Pets traveling in proper carriage is allowed on Yoma Car Share vehicles. However, if we have found that you did not properly use pet carrier, an extra cleaning service will be charged to your account.
Can I remove the Yoma Fleet and Yoma Car Share logos and stickers from the car?
No, you cannot remove our branding logos and stickers. If you do, a fine of MMK 25,000 to MMK 45,000 will be charged to your account depending on what you have removed.
What do I do if I have stained the car seat?
We will assess the damage and an extra cleaning service will be charged to your account.
What should I do if I forgot something in the car?
Please reach us at our hotline (09YOMAFLEET or 09966235338) to report. We do not guarantee that your lost item shall be found. However, if the lost items are found, we will keep in storage for up to 90 days from the date that you forgot.
What is your rental policy?
Please check our rental policies, Terms and Conditions that are presented to you during your reservation process, and a copy of which is also sent to you with your reservation confirmation email.
What are the Terms and Conditions?
You can check our rental Terms and Conditions here.
What is one way rental?
One way rental is when your pick-up rental hub location is different from your return rental hub location.
Payment
How can I pay?
You can pay on Yoma Car Share with your Visa/Master Credit/Debit Cards, WavePay, MPU, and KBZPay.
What is pre-authorization?
Pre-authorization is when we pre-authorized the deposit and the estimated rental cost on your Credit Card 4 minutes before your reservation start time. If this pre-authorization is not successful, your reservation is automatically cancelled.
What is captured?
Captured is when we captured the deposit and the estimated rental cost on your Debit Card 4 minutes before your reservation start time. If this captured is not successful, your reservation is automatically cancelled.
What is WavePay and KBZPay?
WavePay and KBZPay are mobile money wallet that you can use to pay for your rental with us.
Is there a deposit?
Deposit of MMK 1,500,000 is required for individual members to reserve a car on Yoma Car Share.
What is the estimated rental cost?
The estimated rental cost is the rental charges calculated based on the date and time you chose during reservation process. Your actual invoice will be varied depending on the time you return the car to the rental hub you have chosen.
What is the actual rental cost?
Actual rental cost is the charges calculated based on your actual return of the rented vehicle at the rental hub.
What is the base rate?
Base rate is daily and hourly rental charges that you pay for your reservation.
What are the Outstanding invoices?
Outstanding invoices are created when you fail to pay your actual rental cost, damage repair charge or any other charges that you incurred during your reservation period.
How long does it take to get a refund?
For Credit/Debit Cards and MPU, we refund you within 48 hours from your return time. However, depending on your bank and card issuer, it can take from 3 to 30 days to receive the refund in your bank account. For WavePay, KBZPay users, the refund process take from 48-72 business working hours.
What is MPU?
MPU (Myanmar Payment Union) is a payment card that lets you make secure and easy purchases online. To make a reservation with MPU, you can add your MPU Card number during the reservation process.
What is Credit or Debit Card?
Credit or Debit Card is both forms of payment cards issued by banks or financial institutions which allow you to make payment transactions. To verify the validity of your card, 5,000 MMK will be charged from your payment card as a first time. That amount will be automatically refunded within 24 Hours.
Accident and Coverage
What is Yoma Car Share insurance policy?
Myanmar Driving License
- In case of accident, Drivers and/or the Account Holder with the Myanmar Driving License are eligible for the comprehensive insurance coverage by our partnered insurance providers.
- If our insurance providers only approve the partial claim or rejects the claim, the Account Holder shall be responsible for the remaining balance and compensate for the full damage repair charges to Yoma Car Share.
- Regardless of the Drivers and/or the Account Holder’s fault or not in an accident, Yoma Car Share do not
cover the third-party compensation. Our insurance providers may cover the third parties involved in the
accident. If the coverage is partial or if the claim is rejected, it is the responsibility of the Drivers and/or the Account to compensate the third-party in full amount. For example, the third party’s accident damage repair cost is MMK 100,000 which is from his/her selected workshop and our insurance provider’s partnered workshop repair cost is MMK 80,000 so the Account Holder and/or Driver shall take fully responsible to pay for the remaining 20,000 MMK of the repair cost or the insurance provider does not cover any cost, it is the responsibilities of the Account Holder and/or Driver to pay for all due cost.
cover the third-party compensation. Our insurance providers may cover the third parties involved in the
accident. If the coverage is partial or if the claim is rejected, it is the responsibility of the Drivers and/or the Account to compensate the third-party in full amount. For example, the third party’s accident damage repair cost is MMK 100,000 which is from his/her selected workshop and our insurance provider’s partnered workshop repair cost is MMK 80,000 so the Account Holder and/or Driver shall take fully responsible to pay for the remaining 20,000 MMK of the repair cost or the insurance provider does not cover any cost, it is the responsibilities of the Account Holder and/or Driver to pay for all due cost.
- The Driver and/or the Account Holder must inform Yoma Car Share of any accident, damage and theft of the vehicle's parts immediately. Failure to inform us immediately after the accident will result in non-insurance coverage.
- Our insurance service provider does not cover theft and war risk. The Driver and/or the Account Holder shall be fully responsible and must repay Yoma Car Share of the Car’s booked value cost at the market value price in case of theft and loss of the vehicle.
- In case of a major accident, if the car is beyond the irreparable damage, the driver must take the responsibility of compensating Yoma Car Share for the loss of the vehicle at the market value price. If the insurance covers the partial cost of the market value of the vehicle, the Account Holder must cover the rest of the value of the vehicle.
- It is imperative that the Driver and/or the Account Holder gives accurate and truthful information about the accident, damage, or theft to Yoma Car Share. In case of misinformation, all insurance coverage will be voided.
- In case of the Driver and/or the Account Holder misinforming or miscommunicating to the insurance about the accident case and if the insurance rejects or only partially covers the case for the coverage, the Account Holder must take the responsibility for the full repair or market value of the vehicle cost.
- If the Driver (Extra Driver), who has not been informed to Yoma Car Share and/or sub-renter caused the accident, damage, theft and/or loss of the vehicles shall be the sole responsibility of the Account Holder.
- In the event of illegal use, no coverage will apply.
- No cover is provided for the theft of personal belongings from the Car, nor is any personal accident cover provided to the driver.
Account Holders are liable to pay the full cost of the damage in case of the followings, which are not covered by any insurance policy:
- Damage or Third-Party Loss caused or contributed to by any driver that leaves the scene of the accident prior to the attendance of the police or reporting the accident to the police;
- the full cost of replacing or repairing any accessories supplied by us including, but not limited to child restraints, GPS units, and keys;
- Damage caused by the use of the incorrect fuel type;
- The accident is caused by breaching the traffic rule(s) by the driver and/or the Account Holder/Member. - The accident is caused by an unauthorized driver(s) or Driver/Account Holder/Member without a valid driving license.
- The negligence of the driver caused the accident.
- Underbody damages or overhead (roof) damages will not be covered by the damage cover policy.
- Hit-and-run by either the driver/account holder/member or a third party. - The accident is caused due to over speeding by the Driver/Account Holder/member.
- Unreported accident to Yoma Fleet’s hotline immediately after the cause of the accident.
- Theft or loss of the vehicle.
- War Risk: operating the Yoma Car Share Vehicle in known geographical areas as stated in Terms and Conditions, Article 12, clause 9.1.
Irreparable Tire Damage
- In case of irreparable tire damage i.e. the tire can no longer be used for its intended purpose by the Account Holder/Driver, Yoma Car Share reserve to charge the responsible party of the damage. Our policy on Tire is that a new tire must be replaced the current tire when the current tire reaches the lifespan of 40,000 KM in service. For the tire damage recharge payable by the Account Holder/Drive in case of irreparable damage, Yoma Car Share shall fairly calculate the recharge amount based on the lifespan of the tire and invoice the Account Holder/Driver accordingly.
Damage cover policy is voided if a member/an Account Holder sub-rents the Yoma Car Share car to another person and adding this person as an Extra Driver. Extra Driver is someone who accompanies and drives the car for the member/Account Holder during the reservation period on Yoma Car Share. It is the responsibility of the member/Account Holder for any damages or cost incurred from sub-renting the Yoma Car Share car.
Yoma Car Share reserves the right to rescind the membership rights and remove the Account Holder from Yoma Car Share services in case of multiple accidents.
If the damage repair process takes more than 3 days, Yoma Car Share reserves the right to charge the Account Holder of the daily rental rate until the vehicle has been repaired.
When the accident occurs during the reservation period, Yoma Car Share reserves the right to end the reservation early. Providing a replacement car during the reservation for accident is the sole decision of Yoma Car Share, and the Account Holder/Driver has no right to request for a replacement car.
Due to the accident, if the Account Holder/Driver is unable to continue their journey, it is the responsibility of the Account Holder/Driver to arrange own transportation. The cost arising from this other transportation method is also the Account Holder’s responsibility and Yoma Car Share will not bear any cost.
What do I have to do when there is an accident?
Please call our hotline (09YOMAFLEET or 09966235338) immediately when an accident is happened, and follow the recommendation provided by our Customer Service agents. And then, , please take the detail images of the accident without moving the car and submit them on Damage Report with detail information from your Current Reservation.
What is Damage Report?
Damage Report is a feature in your Current Reservation that you use to inform us of any damage or accident that happened during your rental period.
What are covered in the insurance policy?
Please check our Terms and Conditions for details of our insurance policy.
What is not covered in the insurance policy?
The followings are not covered in our insurance policy. - No cover is provided for the theft of personal belongings from the Car, nor is any personal accident cover provided to the driver. Account Holders are liable to pay the full cost of the damage in case of the followings: - Damage or Third-Party Loss caused or contributed to by any driver that leaves the scene of the accident prior to the attendance of the police or reporting the accident to the police; - the full cost of replacing or repairing any accessories supplied by us including, but not limited to child restraints, GPS units, and keys; - Damage caused by the use of the incorrect fuel type; - The accident is caused by breaching the traffic rule(s) by the driver and/or the Account Holder/Member. - The accident is caused by an unauthorize driver(s) or Driver/Account Holder/Member without a valid driving license. - The negligence of the driver caused the accident. - Underbody damages or overhead (roof) damages will not be covered by the damage cover policy. - Hit-and-run by either the driver/account holder/member or a third party. - The accident is caused due to over speeding by the Driver/Account Holder/member. - Unreported accident to Yoma Fleet’s hotline (09YOMAFLEET or 09966235338) immediately after the cause of the accident. - Irreparable Tire Damage - In case of irreparable tire damage i.e. the tire can no longer be used for its intended purpose by the Account Holder/Driver, Yoma Car Share reserve to charge the responsible party of the damage. Our policy on Tire is that a new tire must be replaced the current tire when the current tire reaches the lifespan of 40,000 KM in service. For the tire damage recharge payable by the Account Holder. Drive in case of irreparable damage, Yoma Car Share shall fairly calculate the recharge amount based on the lifespan of the tire and invoice the Account Holder/Driver accordingly. The details of the damage cover and insurance policy can be found in terms & conditions.
Where can I see the accident history?
You can check your accident history in Accident under your Yoma Car Share account.
Why am I not covered by Excess Damage Waiver policy anymore?
If you have more than 1 accident during the 90 day period from your first accident, you will not be covered 100% with our excess damage waiver policy. Please check detail information in our terms & conditions.
What is replacement?
Replacement is a substitute vehicle we provide when you have an accident during your rental period. However, we reserve the right not to provide you with a replacement car in some circumstances. For more information, call our hotline.
Membership Benefits
What are the membership benefits?
Yoma Car Share members enjoy a number of benefits such as points, coupons and offers. Please check the benefits in your Yoma Car Share account for more details.
What are points?
Points are your Yoma Car Share membership points that you earn from your previous reservations or giving reviews. A point is valid for 9-month and can be used in your upcoming reservations to reduce your rental charges. Learn more about points in your Yoma Car Share membership account.
How can I earn points?
You can earn points with every rental you completed and also when you give a review to those rentals. Points are calculated on the base rate of your completed rentals. For review points, check more information under Membership.
What are the coupons?
Coupons are one of your Yoma Car Share membership privileges. There are many different kinds of coupons that you can use in your upcoming reservation to reduce your rental charges. Learn more about coupons in your Yoma Car Share membership Account.
How can I earn coupons?
Coupons are offered periodically by us and we will inform you of available coupons whenever there is available.
Can I buy coupons?
You cannot buy coupons at the moment but we will let you know when they are available for purchase.
Promotions and Offers
What is promo code?
A promo code is a code that gives a percentage or amount discount to the base rate of your rental.
What are the coupons?
Coupons are one of your Yoma Car Share membership privileges. There are many different kinds of coupons that you can use in your upcoming reservation to reduce your rental charges. Learn more about coupons in your Yoma Car Share membership Account.
How can I get informed about promo code and coupon offers?
You can check the current available offers in Offers and Memberships on your Yoma Car Share account. We also send monthly newsletter to our members of these offers.
What are corporate member benefits?
Corporate members are not required to pay Deposit of MMK 1,500,000 when you reserve a car. A free cancellation policy is also applied to all corporate members. For more information about corporate member benefits, check Membership in your Yoma Car Share account.
What are partner offers?
Partner offers are promotions and exclusive deals offered by our partners to Yoma Car Share members. You can check more information about partner offers here.
Bluetooth
What is Bluetooth function on Yoma Car Share?
You can access your rented vehicle with a Bluetooth function without the Tap Card from your Current Reservation on Yoma Car Share app.
What is the Internet/Wi-Fi function on Yoma Car Share?
You can access your rented vehicle with the Internet/Wi-Fi function from Current Reservation on Yoma Car Share app.
How do I use Bluetooth function on Yoma Car Share?
Go to your Current Reservation and enable Bluetooth to lock/unlock your rented vehicle.
How do I Internet 4G/Wi-Fi function on Yoma Car Share?
Go to your Current Reservation and enable 4G/Wi-Fi to lock/unlock your rented vehicle.
How do I access the car with Bluetooth/Internet?
Go to your Current Reservation and enable Bluetooth/Internet to lock/unlock your rented vehicle.
Login
What do I do if I don't remember my email address of my Yoma Car Share account?
Please call our hotline (09YOMAFLEET or 09966235338) and we will assist you in recovering your email address.
What do I do if I forgot my password of my Yoma Car Share account?
You can reset your password from the login page here or you can call our hotline (09YOMAFLEET or 09966235338) for assistance.
How do I change my password?
You can change your password from your Yoma Car Share account.
Safety Protocols
What should I do in case of accident?
Call our hotline (09YOMAFLEET or 09966235338) immediately and follow the recommendation made by our Customer Service agents.
Are your vehicles safe to travel in?
We do routine periodic maintenance on all our vehicles and we check every vehicle before every reservation.
How do you maintain your cars?
We follow routine periodic maintenance schedule recommended by the vehicle manufacturers.
How do I know that your vehicles are safe from the COVID-19 virus?
We clean and disinfect every car upon the return of every reservation.
Requirements for renting
What kind of identification do you accept?
We accept National Registration Identification(NRC) or Passport together with Driver License.
What kind of document do you accept?
We accept National Registration Identification(NRC) or Passport together with Driver License. For detail information about becoming a member, click here.
Do I have need a physical address in Myanmar to rent?
Yes. If you are a tourist, you need to provide your home country address and hotel address in Myanmar. For more information, please call our hotline (09YOMAFLEET or 09966235338).
What is the age requirement to rent?
The age requirement to rent on Yoma Car Share is 21.
Yoma Car Share Driver App
What is Yoma Car Share Driver App?
Yoma Car Share Driver App is a mobile app available on both the Google Play Store and the App Store for the extra drivers to access the rented vehicle.
How do I fill extra driver information?
You can fill extra driver information from your Yoma Car Share account.
What can my extra driver do on Yoma Car Share Driver App?
Your extra driver can access the car, return the car and end the trip and use all the features in the Current Reservation as you from the Yoma Car Share Driver App.
Support
How can I contact Yoma Car Share?
You can contact us via this inquiry form or call us at our hotline (09YOMAFLEET or 09966235338).
What is Yoma Car Share hotline (09YOMAFLEET or 09966235338)?
Yoma Car Share hotline (09YOMAFLEET or 09966235338) is a 24/7 365 days phone service support to all Yoma Car Share members.
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